Strategical - Tactical - Operational

Transformation Catalyst


In today’s rapidly evolving business landscape, it is crucial to have a clear understanding of the different layers of transformation. This encompasses the strategic level, where overarching goals and visions are established; the tactical level, where actionable plans and initiatives are developed; and the operational level, which focuses on the actual implementation and execution of these plans.




Business Architecture | Service Design | Governance | Continual Service Improvement



Driving Strategic Alignment between Business and IT for Success

Strategically adept at aligning business and IT to create, deliver, and support value through digital services and products. Skilled in Business Architecture, Service Design, and Governance, ensuring organizational goals are achieved with a clear strategic vision and direction.


Tactically focused on planning, building, and integrating value streams and activities. Utilizes ITIL 4 practices and other relevant frameworks to drive effective delivery and support of IT services, ensuring operational objectives are consistently aligned with broader organizational strategies.


Operationally proficient in embedding a culture of continual improvement and agility within IT teams. Capable of leading transformation initiatives, enhancing decision-making, and innovating processes and products, ensuring they are continuously improved and aligned with business needs.

Trust is the base for a strong relationship

  • Finding the right person for the right job goes beyond merely considering their experience or the certifications they hold. While these qualifications are important, they do not encompass the full picture. A truly successful hiring process also considers the alignment of values and how well an individual fits within the existing organizational culture.



  • As a person and a professional, I firmly believe in several key principles that contribute to a thriving workplace environment. Firstly, having shared or mutually recognized goals is essential, as it fosters a sense of unity and shared purpose among team members. Additionally, cultivating a culture of no-blame cooperation and collaboration encourages individuals to work together seamlessly, fostering innovation and creativity.


  • Ongoing learning is equally important, as it not only helps individuals grow in their roles but also enhances the overall skill set of the team. Open and transparent communication plays a vital role in ensuring that everyone is on the same page and working towards common objectives. Finally, proactive conflict prevention and mediation strategies can significantly reduce misunderstandings and create a more harmonious work environment. Together, these principles help create a robust framework for any team, ensuring that the right person not only fits the job but also thrives within the organization.
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