In today’s rapidly evolving business landscape, it is crucial to have a clear understanding of the different layers of transformation. This encompasses the strategic level, where overarching goals and visions are established; the tactical level, where actionable plans and initiatives are developed; and the operational level, which focuses on the actual implementation and execution of these plans.
Strategically adept at aligning business and IT to create, deliver, and support value through digital services and products. Skilled in Business Architecture, Service Design, and Governance, ensuring organizational goals are achieved with a clear strategic vision and direction.
Tactically focused on planning, building, and integrating value streams and activities. Utilizes ITIL 4 practices and other relevant frameworks to drive effective delivery and support of IT services, ensuring operational objectives are consistently aligned with broader organizational strategies.
Operationally proficient in embedding a culture of continual improvement and agility within IT teams. Capable of leading transformation initiatives, enhancing decision-making, and innovating processes and products, ensuring they are continuously improved and aligned with business needs.